Sr. Analyst, Credit Coll. & Risk Mgmt MX

Chemistry that Matters™

A career at SABIC provides you with an opportunity to leave a lasting positive impact to the world and yourself. From excellent health and well-being benefits to our comprehensive learning programs. We offer a wide range of benefits and offerings that recognize that our people have unique motivations and ambitions. It’s all about matching what matters to you with what matters to us. Let’s explore what matters! 

As one of the world’s largest diversified chemical companies, we activate the power of human capital to address society’s future challenges. Through partnerships, we enable life-saving medical innovations and help fight world hunger. We are driving the circular economy for the benefit of communities and our planet through sustainability initiatives, such as our TRUCIRCLE™ portfolio.  Our success is built upon the collective excellence of our 32,000 employees in 50+ countries.  Our values – Inspire, Engage, Create, and Deliver – are the foundation of our success. To learn more about these and how we strive to Be the Impact, click here. 

Our purpose is "Chemistry that Matters". This is what drives us to do what we do. "Chemistry" goes beyond applying science and technology to enhance the supply of essential materials to the world. It is how we work, to build long-lasting relationships of trust. “What Matters” is making a meaningful impact for the world – through the customers and communities we collaborate with, so that we succeed and grow together. 

It is all about matching what matters to you with what matters to us. We are mindful about the importance of the team we are building and how our team members impact to our culture.   We believe that good ideas come from anywhere, being inclusive to diverse perspectives is stimulating, encourages innovation and is critical to our mission. Let us explore this together! 

For an overview of our work culture and benefits, click here. 

JOB SUMMARY

Ensure timely Credit & Collection of external sales agreed in ETP West portfolio

Supports all SBU's by providing analytics, and collection support, account reconciliation, dispute resolution, risk assessment and reporting.  Provides guidance on more complex issues to junior level Credit Analysts/Representatives or interns

 How You Can Be the Impact                                                                                                                        

            Order to Cash – Credit, Collections & Risk Management (Core Activities)

• Own and manage the end-to-end Order to Cash process, covering Credit Risk, Collections, Receivables, Cash Application and Dispute Management, ensuring compliance with SABIC policies, governance and regulatory requirements.
• Perform credit risk assessments for new and existing customers through financial statement analysis, ratio analysis, external credit reports (NCA, D&B, BvD), payment behavior review and ongoing monitoring of customer financial health.
• Monitor and manage customer credit exposure, including credit limits, payment terms, credit insurance coverage and Expected Credit Loss (ECL), ensuring appropriate risk mitigation and timely updates.
• Drive collections and receivables management, including customer follow-up, account reconciliation, dispute resolution, overdue monitoring and coordination with Legal when required.
• Act as a business partner to Sales and Commercial teams, balancing cash collection, credit risk and business growth through continuous communication and joint decision-making.
• Support and manage order release activities by providing risk-based guidance on blocked orders, exceptions and mitigation actions.
• Ensure accurate cash application and accounting, including monitoring incoming payments, remittances, transitory accounts, and creation of manual Sundry invoices in system.
• Prepare and deliver reports, scorecards and KPIs related to credit, collections, overdue, exposure and risk for management review.
• Support internal, external, tax and regulatory audits, ensuring documentation completeness, traceability and timely submission of required information.
• Identify and drive process improvements and standardization initiatives across Credit and Collections activities within the Order to Cash cycle.

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Communication with Stakeholders

• Engage with commercial team and leaders to work together identifying new business opportunities, driving root cause analysis for improvement and provide quick and practical resolutions.
• Support commercial area with doubts related customers’ status, invoices, payments through phone calls, email, or conferences.
• Support to Customer service team, with doubts related blocked orders, billing correction, follow-up and offset of credit memos.
• Participate on QMI's, business review meetings to discuss overdue, aging report status of collection as a business partner to ensure satisfaction of demands and requirements on timely basis.
• Maintain day-to-day contact with other finance departments, as well as contact with Stakeholders, OTC colleagues to ensure services are aligned to their needs and get support to achieve the targets and objectives.

Compliance and quality assurance       

• Ensure compliance with SABIC and other regulatory requirements
• Perform quality assurance of accounting records, incl. completeness, accuracy, timeliness, consistency
• Meet government, Tax authority, internal audit, external audit & marketing agreement audit requirements and committed to submit supporting document in determined time frame and avoid costing company any penalties if any
• Collaborate and support stakeholders / cross-functions to complete internal and external audits.

Account Management (Customer Relationship)

• Engage with customers to find resolution for settlement of delayed process collections.
• Engage customers to ensure services are aligned to changing needs of customers, drive root cause analysis for improvement and provide dispute resolutions.

What Matters to SABIC

• Bachelor’s degree in accounting, finance or related.
• 3+ years of Credit & Collection experience (portfolio 300+ customers)
• Knowledge of accounting/financial, Oracle or SAP experience preferred
• Experience in MS Office (Word, Excel and PowerPoint)
• Fluent in English
• Strong analytical skills and proactive.
• Enjoy teamwork with passion and enthusiasm

We are proud to be a diverse and an equal opportunity employer .We are fully committed to a culture of respect and inclusion.