Intern, Supply Chain Customer Service

Chemistry that Matters™

A career at SABIC provides you with an opportunity to leave a lasting positive impact to the world and yourself. From excellent health and well-being benefits to our comprehensive learning programs. We offer a wide range of benefits and offerings that recognize that our people have unique motivations and ambitions. It’s all about matching what matters to you with what matters to us. Let’s explore what matters!

As one of the world’s largest diversified chemical companies, we activate the power of human capital to address society’s future challenges. Through partnerships, we enable life-saving medical innovations and help fight world hunger. We are driving the circular economy for the benefit of communities and our planet through sustainability initiatives, such as our TRUCIRCLE™ portfolio.  Our success is built upon the collective excellence of our 32,000 employees in 50+ countries.  Our values – Inspire, Engage, Create, and Deliver – are the foundation of our success. To learn more about these and how we strive to Be the Impact, click here.

Our purpose is "Chemistry that Matters". This is what drives us to do what we do. "Chemistry" goes beyond applying science and technology to enhance the supply of essential materials to the world. It is how we work, to build long-lasting relationships of trust. “What Matters” is making a meaningful impact for the world – through the customers and communities we collaborate with, so that we succeed and grow together.

It is all about matching what matters to you with what matters to us. We are mindful about the importance of the team we are building and how our team members impact to our culture.   We believe that good ideas come from anywhere, being inclusive to diverse perspectives is stimulating, encourages innovation and is critical to our mission. Let us explore this together!

For an overview of our benefits here at SABIC, please visit: www.yoursabicbenefits.com 

Job Summary

Receives and processes highly complex customer orders, inquiries, and/or complaints covering items or products ordered.  Proactively maintains an ongoing relationship with key customers and sales staff.  May handle multiple product markets. This is an intership that will run from May 28th - August 9th. 

How You Can Be the Impact

• Records and processes highly complex orders and/or inquiries received by mail, telephone, and/or through personal customer contact.

• Provides pricing, availability, and schedule information within established guidelines.

• Suggests additional and/or alternative products or services to meet customer needs.

• Checks and approves credit within established limitations, and confirms orders.

• Researches and obtains resolution of a variety of highly complex customer complaints and issues.

• Serves as communication link between customers and sales staff to assure responsiveness.

• Tracks order activity, and alerts appropriate staff of any potential delivery problems.  Expedites the delivery of selected orders.

• Makes proactive outbound calls.

What Matters to SABIC

• Currently enrolled in a Supply Chain, Business, Engineering, or IT Bachelor degree program.

• 0-3 years in Customer Service environment with managed accounts

• Knowledge of Microsoft Word/Excel

Physical Requirements: N/A

Eligibility Requirements

• You must submit your application for employment online to be considered. Please submit your resume using the “Apply Now/Apply” option on this page.

• You must be 18 years or older

• Applicants must be currently authorized to work for SABIC in the United States on a full-time basis.

Work Availability

Regular, predictable attendance is an essential function of this position. Applicants must be regularly available and willing to work (e.g. Monday – Friday) during assigned hours of operation and such other hours as the company determines are necessary or desirable to meet business needs

We are proud to be a diverse and an equal opportunity employer. We are fully committed to a culture of respect and inclusion.