Job Summary
Drive market development and technical support for SABIC PE, PP, ETP, Elastomers products in assigned region / territory and markets / segments by developing
opportunities for create new markets, new customers, expanding customer applications, offering innovative and value based solutions through collaboration with value chain
(including brand owners, OEM, machine manufacturers, converters, universities, research laboratories, government agencies, industry associations, etc) and internal
stakeholders (businesses, sales, technology, manufacturing affiliates, product stewardship, etc), as well as providing satisfactory technical support including assist trail and manage after sales technical support.
How You Can Be the Impact
- Market Development: Develop and execute market development strategies for India.
- Identify new business opportunities applications, and end-use industries including potential differentiation product offering.
- Work closely with sales teams to support new customer development, product positioning, and technical promotion including product training, product brochure, and/other marketing material. Deliver technical seminar / training to Sales teams and external customers.
- Market Development: Collaborate with technology, business and other related functions to develop innovative and differentiated solutions / offerings, including new products, new applications and new customers.
- Identify opportunities for external collaboration (with e.g. brand owners, OEM, machine manufacturers, converters, universities, research laboratories, government agencies, industry associations, etc) for joint development
- Market Development: Conduct customer trials to validate product performance and optimize processing conditions. Recommend suitable formulations, material selection, and processing parameters based on customer application and requirements. Preparate technical reports, trial summaries, and application recommendations.
- Market Development: Lead the development of Asia Industry Roadmap for high priority industries. Conduct market study and collect feedback on product quality and competitiors, and market intelligence in assigned region / territory. Analyze assigned industries by understanding industry trends and challenges, value chain, regulatory landscape and identifying the right functional domains for further assessment.
- Technical Support: Enhance customer satisfactory by providing effective support and trouble-shooting. Handle customer complaint by conduction root cause analysis, coordinating with internal teams, and implementing corrective and preventive actions.
- Technical Support: Resolve technical problems / complaints; provide evidence to support final justification / compensation to technical complaints.
- Ensure timely and professional response to technical inquiries and after-sales support.
What Matters to SABIC
- Bachelor's degree or above in material/plastics engineering.
- More than 5 years’ experience in Chemical/plastics Industry.
- Familiar with injection molding process.
- Able to work independently, self-motivated, good interpersonal skills and teamwork.
- Being creative and good at grasping new opportunities.
- Good technical background, with commercial sense is better.
- Clear logical thinking and with analytical skills.
- Program management experience is a plus.
- Professional verbal and written communication skills in English