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Internship - Customer Service Europe

INTERNSHIP POSITION - Customer Service Europe; Bergen op Zoom, The Netherlands

 

DEPARTMENT 
SABIC Supply chain Polymers Europe – Customer Service.

 

JOB PURPOSE & RESPONSIBILITIES 


As a student, are you willing to contribute to business revenues, costs, and service levels by being part of the Order to Cash process?  At the Customer Service department in SABIC Bergen op Zoom, we are looking for enthusiastic and dedicated young professional willing to be part of a dynamic and international team to focus on customer satisfaction and our transformation agenda.

 

We offer an exciting internship opportunity within the department of Customer Service, Supply Chain Polymers Europe. You will have the opportunity to contribute to our transformation agenda. You will be working within the SABIC customer service team located in BoZ where you will make the impact into our OTC process for our European customers and some affiliates/export customers as well.

 

This internship includes tasks such as:

  • Contribute with your ideas to improve our process, focusing on efficiency, making use of Artificial intelligence tools to master the OTC process.
  • Maintaining the order books and been able to assure that our orders in the system are ok and good to go to avoid challenges or issues at our customers.
  • You will be responsible of running and maintain SAP reports.
  • You will be engaging with our Customer Service colleagues to support the business and allow business continuity.

REQUIREMENTS 

  • Current undergraduate or graduate student in HBO or University that willing to improve their Supply chain knowledge.
  • Willing to take initiatives, propose solutions and implement them.
  • Flexibility towards working in multiple teams and new developments.
  • Good decision making and problem-solving skills even in case of uncertainty.
  • Team player and able to build and maintain professional relations at different levels within and outside our organization.
  • Affinity with and interests in systems & processes
  • Conceptual & analytical thinking
  • Very good command of English language, both written and verbal.
  • SAP knowledge is a plus, nevertheless we will provide you with an extensive SAP training to enrich your knowledge in our operating system (which is used along the chemical industry) plus any other trainings that will help you understanding your role.
  • Student(s) must be registered at a University Institution and/or Hogeschool 

Location: Customer Service Polymers Europe, SABIC Innovative Plastics B.V., Plasticslaan 1, 4612PX, Bergen op Zoom (The Netherlands)

 

FURTHER INFORMATION 

Start date: as soon as possible (date can be discussed) for a duration of 6 months to one year. Duration can be adjusted depending on the availability of the intern.

 

Interested in this position? 

Please apply online by sending us your CV and motivation letter in English. Due to data privacy reasons, we do not handle any applications sent by email. For additional questions you can contact the Customer Service Manager  Carlota Gago Peiron from department Customer Service, Supply Chain Polymers Europe. You can reach her via email carlota.gagopeiron@sabic.com Alternatively you can contact: Karl Davies, Corporate Recruiter via email – karl.davies@sabic.com 

 

ABOUT SABIC

 

SABIC is a global diversified chemicals company, headquartered in Riyadh, Saudi Arabia. We manufacture on a global scale in the Americas, Europe, Middle East and Asia Pacific, making distinctly different kinds of products: chemicals, commodity and high performance plastics, agri-nutrients and metals. We support our customers by identifying and developing opportunities in key end-use applications such as construction, medical devices, packaging, agri-nutrients, electrical and electronics, transportation and clean energy. Our production in 2020 was 60.8 million metric tons.

 

We have more than 33,000 employees worldwide and operates in around 50 countries. Fostering innovation and a spirit of ingenuity, we have 9,000+ global patent filings, and significant research resources with innovation hubs in five key geographies – USA, Europe, Middle East, South Asia and North Asia.

 

In Europe, we have over 6,000 professionals running multiple world-scale production sites and 4 technology and innovation centers. We are present in almost every European country. Major locations within our broad network of innovation, production and marketing are: Teesside (UK), Cartagena (Spain), Gelsenkirchen (Germany), Geleen (the Netherlands), Bergen op Zoom (the Netherlands) and Genk (Belgium).

 

SABIC is committed to creating a diverse work environment and is proud to be an equal opportunity employer and as such will not discriminate in its employment practices, including recruiting and hiring practices, based on a person’s race, color, religion, national origin, citizenship, sex (including gender identity, sexual orientation and pregnancy), age, disability, genetic information, veteran status, or other characteristics protected by law.

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